Frequently Asked Questions
Accessible Career Options (ACO) helps Milwaukee job seekers and employers. These answers explain Division of Vocational Rehabilitation (DVR) services, Supplemental Security Income (SSI), Social Security Disability Insurance (SSDI), and how to work with us.
DVR: Division of Vocational Rehabilitation • SSI: Supplemental Security Income • SSDI: Social Security Disability Insurance
Questions and Answers
What does Accessible Career Options (ACO) do?
ACO is an employment agency in Milwaukee, Wisconsin that helps people with disabilities and other barriers to employment find and keep jobs, and helps employers hire and support those workers. Services include job placement, job shadowing, job coaching, benefits analysis, temporary work placement, and employer consulting.
Do you help people with disabilities find work?
Yes. That is our specialty. We work with high school youth, college students and graduates, injured workers, and experienced workers, and we match each person to jobs that fit their skills, goals, and needs. We also provide on-the-job coaching after hire so the placement lasts.
Who pays for job placement services in Wisconsin?
For most of our clients, the Wisconsin Division of Vocational Rehabilitation (DVR) pays for services, so there is no cost to the individual or the employer. If you receive SSI or SSDI and are between 18 and 64, you can assign your Ticket to Work to ACO and services are free of charge. Individuals and families who are not working with DVR can also pay privately — contact us for rates.
How do I get started with ACO as a job seeker?
There are three ways in: ask your DVR counselor to select ACO as your vendor of choice (you must be registered with DVR first), assign your Social Security Ticket to Work to ACO, or pay privately. You can also just call 414-239-6465 or email aco@acomilwaukee.com and we will walk you through which route fits you.
How do I hire through ACO?
Call 414-239-6465 or email aco@acomilwaukee.com and tell us the roles you need to fill. We learn your requirements, refer pre-screened candidates who match, support the interview and onboarding process, and provide on-the-job coaching after hire. There is no cost to your business for placement services.
How much does it cost an employer to hire through ACO?
Nothing. As a vendor for the State of Wisconsin Department of Workforce Development (DWD), Division of Vocational Rehabilitation (DVR), our recruitment, placement, and job coaching services are provided at no cost to the employer. Employers may also qualify for federal and state tax incentives, including the Work Opportunity Tax Credit (WOTC), and partial wage reimbursement during training.
Is ACO a Ticket to Work Employment Network?
Yes. ACO is an authorized Employment Network in Social Security's Ticket to Work program. Ticket to Work is free and voluntary for SSI and SSDI beneficiaries ages 18 to 64, and your benefits are protected while you make timely progress toward work.
Will working affect my SSI, SSDI, Medicaid, or Medicare benefits?
It can, which is why we provide benefits analysis. We give in-depth counseling about how earnings will affect SSI, SSDI, Medicaid, and Medicare so you can make an informed decision before you accept a job.
What training programs do you offer?
Training includes financial literacy, Soft Skills Training, Adult Soft Skills, Career Momentum Coaching, technology assessments, basic computer training, Microsoft Office and Google Apps, and Apps for Employment. We can combine programs to fit your goals.
Where is ACO located and what areas do you serve?
Our office is at 3723 N 92nd Street, Milwaukee, WI 53222. We serve job seekers and employers throughout the Milwaukee metropolitan area and southeastern Wisconsin.
Still have a question?
Contact ACO