Job Interview Tips for Ticket to Work Participants

The Last Question Is Your Closing Argument

When the interviewer asks 'Do you have any questions for me?', that is not small talk — it is your closing argument. Come prepared with questions across four areas: the role itself (what does a typical day look like, what are the biggest challenges?), the team (how do people collaborate?), the company (how does this role support its goals, what does professional development look like?), and the process (what are the next steps, what is the timeline?).

Research the company beforehand so you never ask something answered on their website. And skip salary, benefits, and vacation questions unless the interviewer brings them up — save those for later stages.

• Ask about the role's challenges
• Ask how the team collaborates
• Ask what the next steps and timeline are
• Never end with 'I have no questions'

Use the STAR Method for Behavioral Questions

Employers ask behavioral questions ('Tell me about a time when...') to learn how you solve problems and handle difficult situations. The STAR method keeps your answer sharp: Situation (set the scene), Task (what was your responsibility), Action (what you did), Result (what happened).

You do not need a formal job title to have strong examples. Coaching a team, volunteering, leading a school or community project — all of it counts. Pick one experience, walk through STAR, and practice until it feels natural.

'Where Do You See Yourself in Five Years?'

Connect this specific job to your goals — for example, how the role builds skills or funds a certification you want. Be realistic and honest; it is fine to say you are still exploring, but frame it around what you hope to accomplish in the role, not how fast you might leave. Prepare your answer in advance and keep it professional.

Free Interview Coaching Through ACO

ACO's Ticket to Work team offers free one-on-one interview coaching, including mock interviews, for SSDI and SSI recipients in the Milwaukee area and remotely across Wisconsin. You do not have to walk in unprepared.